Management and Leadership

Develop key skills for influencing cross-cultural interactions and becoming culturally competent. In an interactive environment, examine the importance of culture in business and develop strategies for building trust-based, cross-cultural relationships to enhance individual, group, and organizational effectiveness.

Learn how you can help your subordinates adapt to change, acquire new skills, and improve their performance. Understand and apply the coaching and mentoring model.

This seminar will help you understand the process of creativity and how this process can be applied in the workplace. If you are a professional in marketing, public relations, business development, communications, and/or nonprofit, this seminar is for you. Examine the nature of creativity and the application of creative thinking in your work. Learn practical techniques for facilitating brainstorming sessions, and explore proven methods for integrating creative problem solving into planning. Learn to harness creativity to achieve business goals.

Learn to identify expectations of internal and external customers and use the best customer service practices to promote positive, continuing relationships. Know how to work with your subordinates to create a customer-focused organization.

This workshop will help you become a more effective negotiator. In an interactive environment, examine key negotiating skills such as setting limits and goals, keeping emotional distance, dealing with deadlocks, understanding and dealing with different personality and negotiating styles, knowing how to close a contract, and achieving win-win outcomes. Join this workshop and be prepared to tackle your next negotiation!

Learn to communicate with ease and confidence. Make your content concise and interesting, calm the presentation jitters, and design visuals that enhance your presentation.

This class explores the importance of your audience, your message, and how to communicate effectively with peers, subordinates and executives each and every time.

This one-day seminar is designed to teach you the writing skills supervisors and executives value. Learn how to write a variety of business documents through a simple process that will help you write faster, more efficiently, and with less stress.

Learn how to lead effective meetings by taking into account purpose, planning, backgroud, tools, and action. Keep meetings respectful and moving forward with action steps and follow up.

In this powerful four session workshop, you will gain an understanding of the fundamental concepts, techniques, and vocabulary of financial management.

Approach networking events with ease and enthusiasm. Learn from the best networkers about preparing for the event, entering the room with confidence, using body language and eye contact, handling food and drink, overcoming mistakes, remembering people's names, having graceful exits, and much more.

Learn about the different problem-solving and social styles as measured by the Kirton KAIT and Myers-Briggs instruments to proactively improve individual and group problem solving. Examine the latest science based problem solving tool, TRIZ, from the study of problem solving patterns in the patent literature.

This workshop is a must for managers and executives who are serious about becoming better leaders. Learn more about how to motivate employees to perform better, how to determine where employees should be headed, and what leadership tools are available to help you successfully influence your employees.

Learn how to deal with subordinates who do not meet expectations. Recognize problem behaviors and master practical tools and techniques you can use to correct them.

Review the essentials of sentence structure, grammar, and punctuation. Learn about sentence fragments, comma-splices, subject-verb agreement, and the use of adjectives, adverbs, indefinite pronouns, possessives, numbers, and capitals.

As a supervisor, you are a critical part of the management team responsible for getting operational level employees to carry out the plans and policies set by upper management. You plan, organize, motivate, direct and control the work of non-managerial employees. This course will discuss how organizations are developed, and how to staff your organization, delegate authority and assign responsibility.

Learn the basics of employment law on hiring, firing, discrimination, and other issues. An understanding of the law will help you do things right and avoid expensive litigation.

Learn how to effectively negotiate your time with others — both bosses and employees — and how to recognize and deal with 'time hoggers.' The class takes a holistic view of time and will show you how to utilize it effectively and efficiently.

Learn about your personal style and preferences using the Myers-Briggs Type Indicator. See how it affects your ability to lead, supervise and communicate effectively. Learn to value individual differences and use that information to improve your job performance.

This workshop is designed for private and public sector business managers and owners. In an interactive environment, you will examine topics such as the psychology of selling; the key elements of strategic selling; the style, structure and content of a new business proposal; and the techniques on how to work a room in the sales environment, among others. You will leave the workshop with a personal action plan.

This seminar is designed for women in both the public and private sectors who are looking for ways to take on their next career challenge. In a supportive and dynamic environment, you will examine topics such as the seven things women do that keep them from getting ahead, the five top tips from the world's top corporate women, the top ten communication hurdles, the eight universal laws of leadership, and the best ways to build your networks, among others.